Terms of Service

Overview

Welcome to WILKYPILKY. The terms “we”, “us” and “our” refer to WILKYPILKY. WILKYPILKY operates this store and website, including all related information, content, features, tools, products and services (the “Services”). WILKYPILKY is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced here, describe your rights and responsibilities when you use the Services. We sell consumer beauty and personal-care products. Our products are cosmetic devices and are not medical devices.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 — Access and account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any minor dependents to use the Services on devices you own or manage.

To use the Services, including purchasing any of the products we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our products

Our products are consumer cosmetic and personal-care devices for hair care. They are not medical devices. Nothing in our Services, product descriptions, or marketing is intended to be, or should be interpreted as, medical advice or a claim to diagnose, treat, cure, or prevent any disease or medical condition. Statements regarding the appearance of hair describe cosmetic, non-medical outcomes, and individual results vary. If you have a scalp, skin, or other health condition, or are pregnant or nursing, consult a qualified healthcare professional before using our products.

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to your device and settings.

Section 3 — Orders

When you place an order, you are making an offer to purchase. WILKYPILKY reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until WILKYPILKY confirms acceptance. We must receive and process your payment before your order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

Section 4 — Prices and billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to promptly update your account and other information, including your email address, credit-card numbers and expiration dates.

Section 5 — Shipping and delivery

Shipping times are estimates and not guaranteed. Risk of loss passes to you when the carrier receives the package. If your package is lost or damaged in transit, please contact us at support@wilkypilky.store.

Section 6 — Returns and refunds

Our Refund Policy is incorporated into these Terms. Please review our Refund Policy for the 30-day return window and process.

Section 7 — Intellectual property

All content on the Services — including text, graphics, logos, images, and software — is owned by or licensed to WILKYPILKY and is protected by intellectual-property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our express written permission.

Section 8 — Acceptable use

You agree not to use the Services for any illegal or unauthorized purpose, and not to violate any laws in your jurisdiction. You agree not to attempt to gain unauthorized access to the Services, interfere with the operation of the Services, or use the Services to send unsolicited communications.

Section 9 — Disclaimers

The Services and our products are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, except as required by applicable law. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any results from the use of our products will meet your expectations.

Section 10 — Limitation of liability

To the maximum extent permitted by law, WILKYPILKY will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or our products. Our total liability for any claim arising from these Terms or your use of the Services will not exceed the amount you paid us for the product giving rise to the claim.

Section 11 — Indemnification

You agree to indemnify and hold harmless WILKYPILKY from any claims, damages, or expenses arising from your breach of these Terms, your use of the Services, or your violation of any law or third-party right.

Section 12 — Termination

We may terminate or suspend your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, to us, or to third parties.

Section 13 — Governing law

These Terms are governed by the laws of the jurisdiction in which WILKYPILKY operates, without regard to its conflict-of-law provisions. Any disputes arising from these Terms will be resolved in the courts located in that jurisdiction.

Section 14 — Changes to these Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted here with a new effective date. Your continued use of the Services after any change constitutes your acceptance of the new Terms.

Contact

Questions about these Terms? Email support@wilkypilky.store.